Shipping policy

We are committed to delivering your order quickly, safely, and transparently.

Order Processing Time

Orders are processed within 1–3 business days (Monday through Friday, excluding holidays). Orders placed after 5 PM (EST) will be processed the next business day.

Shipping Time & Delivery Estimates

Estimated delivery times depend on the shipping method selected at checkout:

• Express Shipping: 5–8 business days
  

Total delivery time = Processing time + Shipping time

Shipping Costs

Shipping rates are calculated at checkout based on your location and selected shipping method. Any applicable shipping fees will be clearly displayed before completing your purchase.

Shipping Locations

We currently ship within the United States.

Tracking Information

Once your order has shipped, you will receive a tracking number via email. Tracking updates may take up to 48 hours to appear.

Delivery Delays

While we strive to meet all delivery estimates, delays may occur due to:

• Weather conditions
• Carrier issues
• High order volume

We appreciate your patience in such cases.

Missing or Lost Packages

If your package is marked as delivered but not received, please contact the shipping carrier first. If you still need assistance, contact us and we will help resolve the issue.Incorrect Address

Customers are responsible for providing accurate shipping information. We are not responsible for orders shipped to incorrect addresses provided at checkout.Contact Information

For shipping-related inquiries, please contact us:

Email: support@steeringstar.com
Hours: Monday–Friday, 9 AM – 5 PM (EST)